Privacy & Cookies Policy

Daisy Fox Solutions is committed to protecting your privacy. We will use the information that we collect about you in accordance with the law.

Who we are

Daisy Fox Solutions (2024) provides expert consulting services, supporting small businesses and community organisations to grow and succeed.

We are based in Belfast, Northern Ireland and our aim is to empower clients to operate and grow successfully by providing an affordable range of support services, advice, training and real-world experience.

How do we collect your information?

You give us your information when you communicate with us via email and social media channels. 

Visitors to our Website

When someone visits Daisy Fox Solutions website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the site. This data is only processed anonymously. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

Social media

We use social media to provide information about the services we provide and general information about our business. We may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests.

Depending on your settings and the privacy policies used by social media and messaging services like Facebook, Instagram or LinkedIn we may receive non-personally identifying demographic or analytical information from these services that enables us to better understand the reach and effectiveness of our advertising.

Third Parties

We do not share your information with third parties and we do not sell personal details to third parties for any purpose.

How we keep your details safe and secure

Your personal data will be held and processed on Daisy Fox Solution’s systems. We always seek to hold your data securely. Personal information is only accessed by people who need it to do their job. Certain data, for example sensitive information, is additionally controlled and is only made visible to members of staff who have a reason to work with it.

Our basis for processing your personal information & what we use it for

• We aim to be clear when we collect your data and to not do anything you wouldn’t reasonably expect.
• We may process your personal data because it is necessary for the performance of a contract. For example, if you make a purchase or sign up for an event.
• We may process personal data because it is in our legitimate interests to do so. For example we may use your personal information to tailor our communications to you.
• Daisy Fox Solutions also records and uses film, photographs and audio for promotional purposes on its website and social media accounts. Consent for use of this imagery will be sought from individuals.

How long do we keep your information?

We may retain information for a period of six years after your association with us has come to an end. Some information may be retained indefinitely for historical, statistical or research purposes. As stated below, you have the right to require us to erase personal data.

Your rights

The UK Data Protection Act 2018 provides rights for individuals:

• The right to be informed encompasses our obligation to provide ‘fair processing      information’, typically through a privacy notice. It emphasises the need for transparency over how we use personal data.
• The right of access- individuals have the right to access their personal data and  supplementary information. The right of access allows individuals to be aware of and verify the lawfulness of the processing.
• The right to rectification- your personal data can be rectified if it is inaccurate or incomplete
• The right to erasure is also known as ‘the right to be forgotten’. The broad      principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing for example upon the withdrawal of consent for direct marketing.
• The right to restrict processing- individuals have a right to ‘block’ or suppress processing of personal data.
• The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services
• The right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics
• Rights in relation to automated decision making and profiling. The DPA provides safeguards for individuals against the risk that a potentially damaging decision is taken without human intervention.
• The right to withdraw consent at any time, where relevant. We are required to make it as easy to withdraw consent as to give consent.
• The right to lodge a complaint with a supervisory authority. The Information      Commissioner for Northern Ireland may be contacted here: Information      Commissioner's Office, 3rd Floor, 14 Cromac Place, Belfast BT7 2JB. Tel:      028 9027 8757 or 0303 123 1114. Email: ni.ico.org.uk or visit the website https://ico.org.uk/concerns/

For more information on your rights please visit ICO website.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Heather Chesney at heather@daisyfoxsolutions.com

Cookies Policy

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

• recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time);
• obtain information about your preferences, online movements and use of the internet;
• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitors' requirements and interests;
• target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests;
• make your online experience more efficient and enjoyable;

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form).

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

Consent

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in our Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-party cookies

We occasionally work with third-party suppliers who may also set cookies on our website, for example, Google Analytics. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information below.

Description of cookies

Name of cookie: GoDaddy

Owner: Daisy Fox Solutions

Purpose of the cookie: The content management system on this website uses sessional (temporary) cookies to track the following analytical metrics: site visitors and social views

Name of cookie: Google Analytics

Owner: Google

Purpose for the cookie: This is a web analytics service provided by Google, Inc. which uses cookies to show us how visitors found and explore our site, and   how they can enhance their experience. It provides us with information about   the behaviour of our visitors (e.g. how long they stayed on the site, the   average number of pages viewed) and also tells us how many visitors we have had.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org